Terms and Conditions

Definitions:

“Client” means natural person(s) or entities with which RAA has an executed letter of engagement.

“Firm” means RAA Limited and RAA Auditing of Accounts, together termed as “RAA”.

1. Notifications to Regulators

The Client agrees that RAA will promptly notify the relevant Regulators in accordance with applicable regulatory requirements of:

• Any significant event or other matter relating to the Client which the Regulator would expect to be notified of.
• Any event, change, or circumstance requiring notification to the Regulator under applicable rules.

Where required by applicable law, regulation, professional standards or the terms of engagement, Client Agrees that RAA may notify a competent authority, regulator, supervisory authority or FIU of matters that RAA is legally or professionally required to report.

2. Money Laundering / Terrorism Financing / Sanctions Violations

RAA has obligations under applicable UAE AML/CFT/CPF and sanctions laws, including UAE Federal Decree-Law No. 10 of 2025, Cabinet Resolution No. 134 of 2025, targeted financial sanctions requirements, and applicable ADGM AML Rulebook obligations where relevant and to report any person known or suspected to be involved in money laundering, terrorism financing, or sanctions violations to the competent authorities.

The Client confirms that all funds, assets, instructions and transactions connected with the engagement are lawful and not derived from criminal conduct, sanctions evasion, terrorist financing or proliferation financing. The Client agrees to waive confidentiality to the extent necessary for RAA to comply with its reporting obligations. RAA may make reports or disclosures to competent authorities without notifying the Client where notification is prohibited by law, including where notification may constitute tipping-off.

3. Client Identification and Onboarding

To comply with AML legislation and RAA’s internal policies, before services can be provided, the Client must provide information and documents required for customer due diligence, beneficial ownership identification, ownership/control verification, sanctions screening, PEP checks, adverse media review, source of funds/source of wealth verification and ongoing monitoring as applicable

RAA may delay, suspend, refuse or terminate services where due diligence is incomplete, inaccurate, inconsistent, suspicious or legally restricted.

4. Fees

Fees will be transparently communicated. Any work beyond scope will be billed separately. VAT, taxes, and reasonable expenses are excluded from fee estimates unless specified otherwise.

5. Confidentiality Agreement

RAA will comply with all applicable data protection and confidentiality laws. Proper internal controls are maintained to protect Client data. RAA may be legally obliged to report suspicious activity to competent authorities and cannot notify the Client if such reporting occurs.

6. Data Protection

RAA processes personal data only as necessary to perform services, enhance records, comply with laws, and prevent crime. RAA complies with the UAE Data Protection framework and ADGM laws as applicable.

7. Intellectual Property Rights

RAA retains all copyright and intellectual property in documents and material prepared during engagement unless otherwise provided by law.

8. Third Party Rights

Services and advice are provided solely for the Client’s use. No third party shall rely on them without RAA’s prior written consent.

9. Mutual Obligation

Neither RAA nor the Client shall solicit employment of each other’s staff during the engagement and for 24 months thereafter. Breach may result in compensation claims.

10. Limitation of Liability

RAA will perform services with due care. Liability is limited to fees invoiced for the relevant services, except in cases of fraud, wilful misconduct, or gross negligence.

11. Law and Jurisdiction

This Agreement is governed by UAE law, including ADGM Regulations and Dubai Economy and Tourism regulations, as applicable. Any dispute shall be referred to arbitration under DIAC or ADGM Arbitration Centre rules.

Entity Information

RAA Auditing of Accounts — A sole establishment licensed by Dubai Economy and Tourism (DET), carrying on the activity of Auditing of Accounts.

RAA Limited — A Private Company Limited by Shares incorporated under the laws of the Abu Dhabi Global Market (ADGM) with its registered address at Cubicle C07, Level 11, Al Sarab Tower, Abu Dhabi Global Market Square, Al Maryah Island, Abu Dhabi, United Arab Emirates.